Privacy Policy for RMind

Last Updated: August 26, 2025

Introduction

Welcome to RMind ("we," "us," or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our AI-powered application and services (collectively, the "Services").

Our Services are designed to help you transform your business by understanding and processing your documents. This policy is created in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller Information

For the purpose of the GDPR, the data controller is:

Rozinet s.r.o.
VAT: 08220476
U Josefa 110
Pardubice, 530 02
Czech Republic
Email: privacy@rmind.ai

Guiding Principles

Lawfulness, Fairness, and Transparency: We process data lawfully and transparently.

Purpose Limitation: Data is collected for specified and legitimate purposes only.

Data Minimization: We only collect data that is necessary.

Integrity and Confidentiality: We ensure the security of your data.

Information We Collect

Information You Provide to Us

Account Information: When you register, we collect your name, email address, company name, and password.

Payment Information: To process subscriptions, we collect billing details, which are securely handled by our third-party payment processor (e.g., Stripe). We do not store your full credit card details.

Communications: If you contact us for support or other inquiries, we will collect the information you provide in your communications.

Data You Process Through Our Services (Your Content)

You and your users may upload documents and data ("Your Content") to be processed by our AI assistants. This content can include PDFs, Word documents, emails, spreadsheets, and images.

You are the controller of "Your Content." We act as a data processor on your behalf. We do not access, view, or use Your Content except as necessary to provide the Services, for support, or to comply with legal obligations. The content is processed by our AI models, but it is not used to train our general models.

Information We Collect Automatically

Usage Data: We collect information about how you interact with our Services, such as features used, clicks, and session duration. This helps us improve our service.

Log and Device Data: We collect log files and device information, including IP address, browser type, operating system, and device identifiers.

Cookies and Tracking Technologies: We use cookies to operate and administer our site and to improve your experience. For more details, please see our Cookie Policy.

How We Use Your Information

We use your information for the following purposes, based on a lawful basis for processing:

Purpose	Types of Data Used	Lawful Basis (GDPR)
To Provide and Manage the Services	Account Information, Your Content, Usage Data	Performance of a Contract
To Process Payments	Account and Payment Information	Performance of a Contract
To Communicate with You	Account and Communication Information	Legitimate Interest
To Improve and Develop Our Services	Usage Data, Log and Device Data	Legitimate Interest
For Security and Fraud Prevention	All data categories as necessary	Legitimate Interest and Legal Obligation
To Comply with Legal Obligations	All data categories as necessary	Legal Obligation

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with the following categories of third parties:

Service Providers: We work with third-party service providers for hosting, payment processing, analytics, and communication (e.g., AWS, Stripe, Google Analytics).

Legal Compliance: We may disclose your information if required by law, subpoena, or other legal process.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Request correction of inaccurate personal data.

Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.

Right to Restrict Processing: Request the restriction of our processing of your data.

Right to Data Portability: Request your data in a machine-readable format.

Right to Object: Object to our processing of your data for direct marketing.

To exercise any of these rights, please contact us at privacy@rmind.ai. You also have the right to lodge a complaint with a supervisory authority.

Data Security and Retention

Security Measures

We implement robust technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal or reporting requirements. Account data is retained as long as your account is active and for a reasonable period thereafter.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, or country. We ensure that any such transfers comply with GDPR by using mechanisms like Standard Contractual Clauses (SCCs).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this page periodically.